Security Notice: Help Site Incident August 11–12, 2026

Published August 12th, 2026 by Peter Theodore

What happened On August 11–12, 202 6, a third-party contractor account used by our help site provider, Helpjuice, was compromised. An unauthorized script was injected into a subset of Helpjuice-hosted knowledge bases, including the knowledge base they host for us. The script displayed a fake CAPTCHA prompt that instructed visitors to run a "verifica