Download your signatures
Table of Contents
When you're ready to share your petition's impact with decision makers, you can download a list of your supporters from Change.org. The download option is available no earlier than 24 hours after you've created your petition, and files are emailed to you in spreadsheet(CSV) format.
How to download your Change.org petition signatures
Follow these steps to export your petition signatures from the Change.org dashboard:
- Log into your Change.org account
- Go to your "My Petitions" page using the link at the top of the page, or click the menu icon (three bars on mobile, profile icon on desktop)
- Click on the petition whose signatures you want to download to open your petition dashboard
- Scroll down to find the "Recent Supporters" section on your dashboard
- Find "Full supporter list" at the bottom of the Recent Supporters section
- Use the dropdown to select whether you want just signatures, or signatures with comments
- Click the "Get list" button
Where to find your downloaded file
After clicking "Get list," your signature file will be emailed to you shortly in spreadsheet format.
Opening your signature file
You can open your downloaded Change.org signature file in any spreadsheet application, including:
● Microsoft Excel
● LibreOffice - free and open source
● OpenOffice - free and open source
● Numbers app (MacOS only)
Note about character encoding: Microsoft Excel sometimes does not recognize some encodings well, including languages that do not use A-Z and even A-Z with accents or diacritic marks. If you see strange characters in your file, we recommend downloading and installing LibreOffice or OpenOffice instead, which will be able to handle your downloads.
Converting to PDF for printing
If you need a PDF version of your signatures to present to decision makers, you can convert the spreadsheet on your computer. Excel has built-in PDF export functionality - see this guide on converting Excel to PDF for instructions.
Why download counts may differ from petition page
The number of signatures in your downloaded file may differ slightly from what you see on your petition page. This can happen because:
● It can take up to 24 hours for recent signatures to appear in your download, especially during high activity periods. Try waiting a bit, then downloading again.
● If a signer didn't verify their email address, their signature may not be counted.
● Signatures from invalid or suspicious email addresses (such as those containing "+" or starting with "info") may be automatically removed, which can cause slight fluctuations in the total count.
● Signers also have the option to remove their signature if they change their mind.
Frequently Asked Questions
I need to present my signatures at a hearing or deliver them to officials. What format should I use?
For formal presentations, convert your signature spreadsheet to PDF using Excel's built-in export feature or free tools like LibreOffice. PDF format is easier to share, print, and present professionally at hearings or when delivering to decision makers.
I can't find the download option on my petition. What should I do?
The download option is only available 24 hours after creating your petition. Make sure you're logged into the Change.org account that created the petition, not a different account. If you're on mobile, the layout may differ - try using a desktop browser. Navigate to My Petitions, select your petition, then scroll down to find "Full supporter list" in the Recent Supporters section.
Why can’t I see my petition signer’s email addresses?
As per our privacy policy, petition signer’s email addresses are not shared with the petition starter. The information shared is limited to:
- Name: The "First Name" and "Last Name" registered on the signer's account.
- Location: The "Country" and the postal code, which is either automatically detected based on the IP address or manually entered by the signer.
- Date: The "Year, Month, and Day" when the signer supported the petition.
- Comment (Optional): Any comment submitted on the petition page.
To send updates to your supporters, you can use the petition update feature instead of looking for email addresses.